Most battery, charger or short run time issues can be diagnosed very easily, and in the majority of cases can be rectified by following a few short test procedures.

First and foremost is safety. Charging batteries emit fumes which are explosive. Do not expose to flame, spark or do not smoke. Do not attempt to turn on the machine while the batteries are being charged. Also make sure there is sufficient ventilation around the machine and in the area the batteries are being charged in. Battery acid is corrosive and can cause burns, use personal protective equipment as prescribed in your owner manual.

Investigate thoroughly before placing the blame on the battery(s), charger or machine
In the majority of cases (90+%) the problem once investigated originates from improper charging or use and care procedures. Determine if the
basic battery charging procedures are being followed: click here

1. In all cases plug the machine into the battery pack and let the charge finish before going any further
First, please refer to correct charging procedures on our web site: click here. In many applications the charge has not been allowed to
fully complete for various reasons. Plug the charger into the battery pack, watch to see that the amperage needle on the face of the
charger moves to the right, walk away and don't use the machine until the needle is at "0" or close to it. Only then can testing for other 
problems commence. Be aware of multiple users or split shift use during a 24 hour period. For example, if the machine is used during the day, 
then again at night, the battery pack may not have had sufficient time to be recharged. Discharged wet cell batteries require 12+ hours, gels 
16+ hours to fully charge. Not letting the charge finish reduces expected run times and can prematurely shorten the life of the batteries. 
2. If the charger doesn't shut off
It may simply be it needs more time. Or, the batteries have not been watered or damaged  therefore cannot achieve the rated uppermost voltage 
and the charger does not shut off. Damaged or weak cells, old battery packs, loose terminal connections can cause this situation and the charger is 
often blamed in error. Boiling or batteries very warm to the touch are a usual symptom (see item #3 below). In all cases hydrometer test the batteries
to determine if all the cells are sound. If the cells are sound, the voltage up to specifications, then have your charger tested for proper operation. 
Also, wet cell batteries should be hydrometer tested once per month. A weak cell in one battery can cause charge/discharge damage to the rest of the 
good batteries and to the cleaning machine.
3. Upper voltage readings
A fully charged 12 V battery can be 13 volts or more, X2 in a 24V pack, X3 in a 36V pack. The charger reads these voltages and when they
are reached, it shuts itself off. What keeps the charger from shutting off is loose cable connections or batteries that have a weak or bad cell usually
because they have not been maintained or old. When these conditions exist, hot to the touch battery packs is the usual symptom. Very seldom do
we experience a defective charger that does not shut itself off. When charger won't shut off after 18 hours or more, take a voltage reading of the
battery pack. If it is low then there is a possible weak or bad cell in a battery(s) or a loose cable connection. A hydrometer test should reveal any
weak or bad cells in the battery pack. If none are noted, then the charger needs to be tested to ensure it shuts off at the uppermost voltage limitations.
4. Lower voltage readings
Most Karcher scrubbers and some sweepers have a controller board that starts shutting the motors down in order to prevent complete discharge of
your deep cycle batteries. Total discharge is the worst thing than can happen to deep-cycle batteries and this feature prevents such occurrences.
Take a battery pack voltage reading to determine at what voltage the machine starts shutting itself down to protect the battery pack. This test should
be conducted while the machine is running and shut down should occur around 20 - 21 volts on a 24V battery back.
5. If your charger will not start
The charger requires a specific amount of voltage in the battery pack in order to activate. If the voltage is not there, it cannot start. This is not
a charger defect. If your batteries have been depleted to the point where the charger cannot activate then you need to bring the voltage back.
For 12V units a set of booster cables connected to an automobile for 5 minutes, or a 12V automobile charger for a longer period of time
will recover enough to start the charger. In the case of 24V or 36V units, you need to pull two 6V batteries, wire in series to get 12V, then connect
to a vehicle or an automobile charger . Reinstall into the machine battery pack and then allow a few minutes for the batteries in the pack to equalize.
This should provide enough voltage for the charger to initiate. Then you need to determine why the battery pack was allowed to deplete into such a state
and take corrective action to ensure this situation does not reoccur. If a dealer is called in to perform this service there will be a charge to you as there are
no defects in the batteries, charger or machine.
6. Other factors to look for
Debris wound around brushes or main brooms causing excessive amperage draw. On BR scrubbers the brush head may require alignment (front to back, side to side).
Too much front / back or pressure or more pressure on one side than the other will increase amp draw and cause uneven brush wear. Old battery packs do not yield the
run times new packs do. Review with the machine operator(s) and make sure they understand the correct charging procedures of a battery operated machine click here.
Is your machine of sufficient size and capacity for the cleaning task? Please refer to our maximum square ft. per use recommendations for battery operated
sweepers  or scrubbers. Forcing a cleaning machine beyond its design capabilities will lead to difficulties.
Average Run Time Expectations by Battery Pack Examples:
Note: Floor conditions, operating speed, type of brush or broom, etc. will affect the estimates below, only an onsite evaluation with the machine
equipped with a fully charged battery pack will reveal actual run times on your floor:
1x 12V AGM- 1 to 1.25 hours (KSM 690- Up to 30,000 sq. ft. per fully charged battery)
1 x 12V Type 31 Wet Cells- 2 - 3 hours (KSM 750- Up to 60,000 sq. ft. per fully charged battery) 
2 x 12V Type 31 Wet Cells- 2 to 3.5 hours (BR & BD 40/25, BR BD 530 Models- Up to 25,000 sq. ft. per fully charged battery pack, deduct approx. 15% for gels)
4 x 6V 244 Amp Wet Cells- 2 to 3.5 hours (BR & BD 55/60, 750 and Trike Models- Up to 50,000 sq. ft. per fully charged battery pack, deduct approx.15% for gels)

7. Expected life of batteries
Deep cycle battery life is measured in terms of charge-discharge cycles, not years like automotive type batteries. 12V wet cells have an expected
charge-discharge life of approximately 300 charge-discharge cycles. 6 Volt 244 amp batteries can have a life of 600+ charge-discharge cycles.
For example, in a machine used 3 times per week with a 2 x12V battery pack, the expected life of the batteries would be almost 2 years.
If the same machine is used 7 times a week, the battery life would be less than a year. Gel cell batteries can yield 2 to 3 times more life expectancy

compared to wet cells. Lack of watering, loose or corroded cables will severely effect the expected life of batteries. Other factors such as amount 
of discharge per use can also effect the life of batteries. For example, batteries depleted only 60% per use will have a longer life than batteries 
which are being depleted 90% per use. (Borderline machine too small for the application scenario)

8. Call your Karcher Dealer

We can arrive at a solution to your battery/charger concerns.

 

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Errors & Omissions Excluded. Specifications subject to change without notice. Machines/accessories may not be exactly as illustrated

© Kärcher Canada Inc. 2006